Advantages of hiring an Account Manager at A-PLAY
- Recruitment for the account manager vacancy is our key specialization;
- We have filled over 1,600 vacancies, including 500+ positions in the sales niche;
- Over 5 years, we have conducted more than 150,000 interviews, and more than a third of which were sales-related;
- Our candidate database consists of more than 3,200 candidates, with nearly 1,300 specialists in the sales sector, including account managers;
- By working with us, you can free up time for tasks that generate more income, while we will find the best specialist on the labor market for you;
- Our chatbot will send you a detailed report on completed work in numbers twice a week. Our project manager is always ready to answer any of your questions.
Who is an Account Manager, and why do you need one?
An account manager (key account manager) is a specialist who interacts with the company's clients. Their main task is to help you earn more money by retaining clients, increasing their lifetime value, and fostering stronger relationships with them.
In the future, an account manager can take on the role of department head, overseeing a team of salespeople or service managers.
The process of closing an Account Manager vacancy at A-PLAY
One of the key steps at the start of recruitment is drafting a detailed request. In this request, you specify all desired characteristics and requirements for the ideal candidate and the working conditions. Throughout the process, our recruiter works to find a candidate who meets your requirements as closely as possible. We are always ready to assist by providing recommendations on job responsibilities, working conditions, requirements, and salary levels.
After the request is approved, we begin the recruitment process, using 8 different sources to find candidates for the account manager position:
- Our candidate database;
- Posting vacancies in our two Telegram channels (A-PLAY and Catwork);
- Work.ua;
- Robota.ua;
- Djinni;
- LinkedIn;
- Industry-specific Telegram channels;
- Our CEO's Instagram;
Having closed over 500 vacancies in the sales sector, including account manager positions, we have developed our own effective recruitment system. This system allows us to quickly find candidates who fully meet your requirements.
Benefits of hiring an Account Manager
- A competent account manager can significantly increase the company's revenue. Their professional skills and expertise can play a key role in boosting sales of goods or services, directly impacting the company's overall profitability;
- The manager actively works on improving operational processes, aiding in client retention and attracting new ones through referrals;
- Increased NPS: Clients know they won't be left alone with their problems and have a responsible person invested in the partnership.
What do we focus on in our work?
The most important aspect is feedback from:
- Previous employers: We always request feedback from the candidate's last two employers. If the feedback is negative, we do not recommend this candidate for your company;
- Candidates who pass our selection process provide feedback on the recruiter after the interview. This helps us continuously improve the process, making it as convenient as possible for candidates and attracting top specialists;
- We highly value the opinions of our clients. Reputation and satisfied clients are our top priorities. We aim to ensure that they recommend us to their partners.
Responsibilities of an Account Manager
- Process client requests (inbound);
- Work with the client throughout the entire service cycle to build a positive company image;
- Address client requests and coordinate with the team;
- Monitor order fulfillment processes;
- Complete reporting.
Average salary of an Account Manager
- When searching for a key account manager in large cities, we consider that their salary expectations may be higher.
- Work format also matters: Many professionals now prefer remote work and may agree to lower pay if they can work from home.
- Knowledge of foreign languages: A specialist fluent in a foreign language may cost the company 20% more.
- The company's industry is also a significant factor: in some fields, account managers can earn up to 5x more due to higher average deal sizes.
When searching for a key account manager in large cities, we consider that their salary expectations may be higher. Work format also matters: Many professionals now prefer remote work and may agree to lower pay if they can work from home.
Knowledge of foreign languages: A specialist fluent in a foreign language may cost the company 20% more.